Ford has issued a recall affecting over one million vehicles due to a rearview camera glitch that causes the display to freeze, potentially increasing the risk of accidents. According to the National Highway Traffic Safety Administration (NHTSA), the problem stems from a software malfunction that can cause the camera image to freeze, delay, or fail to appear altogether when the vehicle is shifted into reverse. This malfunction limits the driver’s rear visibility, creating a higher chance of collisions.
So far, Ford has reported no injuries linked directly to this defect. However, there is one known case where a minor crash resulted in property damage, as noted in publicly available documents related to the recall.
Which Ford Vehicles Are Affected?
This recall, identified as number 25V315000, covers a total of 1,075,299 Ford models, including popular vehicles like Mustangs, Broncos, and Corsairs. The official Ford recall number for this issue is 25S49. Below is the breakdown of affected vehicles:
- 2021-2024 Ford F-150: 527,371 units
- 2021-2024 Ford Edge: 157,506 units
- 2022-2025 Ford Transit: 136,968 units
- 2021-2024 Ford Bronco: 104,394 units
- 2023-2024 Ford F-250, F-350, F-450, F-550, and F-600: 65,385 units
- 2021-2023 Lincoln Nautilus: 23,468 units
- 2022-2024 Ford Expedition: 18,124 units
- 2023-2024 Ford Escape: 17,909 units
- 2021-2023 Ford Mach-E: 8,949 units
- 2024 Ford Mustang: 4,988 units
- 2024 Ford Ranger: 3,907 units
- 2022-2024 Lincoln Navigator: 3,612 units
- 2023-2024 Lincoln Corsair: 2,718 units
What Should Owners Do?
Ford is offering a free software update to fix the issue. This can be done either at a dealership or via an over-the-air update. Starting June 16, Ford will begin sending letters to affected vehicle owners, followed by a second notification once the repair becomes available — expected sometime in the third quarter of 2025.
If you own one of the affected models, you can reach out to Ford customer support at 1-866-436-7332 and reference recall number 25S49 for assistance.
How Was the Problem Discovered?
The NHTSA first alerted Ford on January 17, 2025, after receiving multiple complaints about the rearview camera freezing in 2021 to 2023 Ford F-150 models. Ford’s Automotive Safety Office reviewed 37 owner-submitted questionnaires, discovering that 15 drivers reported their rearview camera froze while reversing. Other complaints described software malfunctions leading to intermittent or continuous loss of the camera feed.
Further investigation came on February 6, 2025, when Ford’s Critical Concern Review Group identified additional reports of frozen rearview images. By April, Ford’s engineering team concluded that a software fault was to blame for the problem.
In summary, this widespread recall targets a software issue affecting the rearview camera system on a variety of Ford and Lincoln models, prompting Ford to take action to protect drivers’ safety with timely software updates.
