General Motors is issuing a major recall affecting tens of thousands of Cadillac Lyriq SUVs due to a potentially dangerous video display malfunction that could significantly raise the risk of a crash. This announcement comes via a new notice from the National Highway Traffic Safety Administration (NHTSA), raising red flags for drivers of GM’s flagship electric vehicle.
According to the automaker’s report filed with the NHTSA at the end of May, the issue centers around the SUV’s digital display screen, which may suddenly go blank. This blackout causes the driver to lose access to critical information — including the speedometer, warning indicators, and rearview camera. Such a failure could dramatically impair driver awareness, particularly during reversing or high-speed scenarios, increasing the chance of a serious accident.
So far, as of the May 29 filing date, General Motors says there have been no injuries or fatalities linked to the defect. But the company is acting out of caution, launching a recall campaign to resolve the issue swiftly and without cost to owners.
Which Cadillac Lyriq Models Are Being Recalled?
The recall covers 41,376 Cadillac Lyriq electric SUVs, specifically:
- 2023 Cadillac Lyriq
- 2024 Cadillac Lyriq
If you drive one of these model years, there’s a chance your vehicle is affected.
What Should Cadillac Owners Do Now?
If you own a 2023 or 2024 Lyriq, here’s the good news: the fix is relatively simple and will be provided completely free of charge. The glitch can be addressed by updating the vehicle’s video display control module software.
There are two options to complete this update:
- Visit a Cadillac dealership, where technicians will install the updated software on your behalf.
- Accept an over-the-air (OTA) software update, which can be downloaded and installed remotely — no dealership visit required.
GM recommends that all affected owners ensure their vehicle’s software is updated as soon as possible to avoid the potential hazard.
Who to Contact for Help
For any questions or to confirm whether your vehicle is included in this recall, here are your options:
- Cadillac Customer Assistance: 1-800-333-4223
- Cadillac Lyriq Recall Number: N252500680
- NHTSA Vehicle Safety Hotline: 1-888-327-4236
- Official NHTSA Recall Website: www.nhtsa.gov
You can use the VIN (Vehicle Identification Number) lookup tool on the NHTSA website to verify if your Lyriq is subject to this recall.
This latest recall underscores the growing pains that can accompany high-tech, fully digital vehicles — where software failures can have real-world safety implications. If you own a Cadillac Lyriq, don’t wait. Whether it’s a visit to the dealer or a remote update, take action to protect yourself and others on the road.
